Gaming is about more than winning — it should be a healthy form of entertainment. At Khelas, we believe every member deserves to understand their limits, play responsibly, and access support whenever they need it.
Responsible Gaming means keeping gaming and betting as a healthy, controlled part of your entertainment — nothing more. At Khelas, we want you to enjoy gaming, but never at the expense of your personal life, family, or financial wellbeing.
Online gaming has become a popular form of entertainment for many people in Bangladesh. But without the right knowledge and boundaries, it can turn into a problem. That's why Khelas has built multiple protection and control tools for every member.
Remember: Gaming should be entertainment, not a guaranteed way to make money. Losses are a normal part of it — only bet what you can comfortably afford to lose.
Khelas's responsible gaming policy is built on internationally recognised gaming protection guidelines. Every tool on our platform is designed with your wellbeing in mind.
If you ever find it difficult to stick to your responsible gaming limits, don't hesitate to reach out. Our trained team is here to help you take the right steps — without judgment, and in complete confidence.
Gaming should always be fun
Only bet what you can afford to lose
Set a daily time limit for your gaming sessions
We're always here when you need us
We're committed to keeping you safe — these features put the control firmly in your hands
You can set your own daily, weekly, or monthly deposit limits. Reductions take effect immediately, but increases require a 24-hour waiting period — this is intentional.
Decide in advance how much you're willing to lose within a set period. Once you hit that limit, the platform will automatically notify you and stop further betting.
Set a limit on how long you can play in a single session. When the time is up, the system will prompt you to take a break and can end the session if needed.
Take a break for 7 days, 1 month, or 3 months. No betting or deposits will be allowed during this period. Come back with a clear head — we'll be here when you're ready.
For a longer break, choose a self-exclusion period of 6 months to 5 years. During this time, your account will be completely inactive and you will not receive any promotional communications.
View your full betting history, win/loss stats, and spending patterns. Understanding your habits makes it easier to stay in control.
Set your safe gaming limits in just a few simple steps
Sign in to your Khelas account and click the profile icon in the top right corner.
From the profile menu, select the "Responsible Gaming" option.
Set your deposit, session time, or loss limits based on your needs, then confirm.
Limit reductions take effect immediately. You'll receive an email confirmation for any changes made.
Gaming addiction doesn't always appear overnight — it builds gradually. If you or someone you know is showing any of the signs below, seek help right away. Acknowledging the problem is the most important first step.
Need help? Contact us now: support@khelas.com
Overspending Your Budget — You repeatedly spend beyond your set limits.
Chasing Losses — Placing larger bets to try to recover losses.
Hidden Gaming — Hiding your gaming habits from family or friends.
Losing Track of Time — You lose track of time once you start playing.
Neglecting Daily Responsibilities — Gaming is affecting your focus at work, with family, or in your studies.
Betting with Borrowed Money — You're borrowing money from others to fund your gaming.
Restlessness & Irritability — You feel restless or irritable when you're not playing.
Unable to Stop Gaming — Unable to cut back or stop gaming despite repeated attempts.
Every safety tool on Khelas is designed to meet your needs
Set a maximum amount you can deposit each day. No deposits beyond this limit will be accepted — keeping your budget protected.
Instant EffectSet an upper limit on the total amount you can wager in a week. Once you reach it, the system will automatically pause your activity.
Resets Every MondayA pop-up notification will appear at set intervals (e.g., every 30 minutes or 1 hour) showing how long you've been playing and how much you've spent.
CustomizableBlock gaming during specific nighttime hours (e.g., 11 PM to 8 AM) to protect your sleep routine and family time.
Set a ScheduleIf you need to temporarily suspend your account for any reason, you can request a break lasting anywhere from 24 hours to 6 months.
Stay in ControlIf you feel you need professional support, our support team can connect you with specialist organisations — completely confidentially.
Available 24/7Answers to the most frequently asked questions
Every member's safety is our priority at Khelas. Open an account today, set your limits, and enjoy gaming in a trusted environment.
For players aged 18 and above. Please game responsibly.